jdplus Privacy Policy
This Privacy Policy explains what personal data jdplus collects from Philippines players, how it is used, how it is protected, and what rights you have over your information. Please read this page before registering or using the platform.
Last updated: June 2025
1. What Information We Collect
When you create and use a jdplus account, we collect several categories of information to operate the platform and keep your account secure.
Account information — When you register, we collect your email address, mobile number (verified via SMS), date of birth, and the username you choose. If identity verification is required at any point, we may also request a government-issued ID consistent with Philippine regulations.
Transaction and payment data — We record deposits, withdrawals, and wager history in Philippine Peso (PHP). Payment method identifiers (such as a GCash reference or bank transfer confirmation number) are stored for transaction reconciliation. We do not store full bank account numbers or GCash PINs.
Device and browser data — When you access jdplus, our servers automatically log your IP address, browser type, operating system, device model, and session timestamps. This data helps us detect unusual login activity and maintain platform stability.
Usage data — We record which sections of the platform you visit, the games or betting markets you interact with, and how long each session lasts. This is used in aggregate for platform improvement and is not sold to advertisers.
Cookies and similar technologies — jdplus uses cookies to maintain your logged-in session, remember language and display preferences, and analyse page performance. See Section 3 for more detail on cookie controls.
2. How We Use Your Data
jdplus uses collected data strictly for the following purposes:
- Account management — creating and maintaining your account, verifying your identity and age (18+), and processing login requests.
- Transaction processing — recording deposits, wagers, and withdrawals in PHP; reconciling payment provider confirmations; and producing account statements.
- Platform security — detecting fraudulent activity, investigating suspicious logins, and enforcing the platform's Terms and Conditions.
- Customer support — responding to enquiries submitted to [email protected] and resolving account or payment issues.
- Regulatory compliance — meeting obligations under applicable Philippine laws and any licensing requirements governing the platform's operation.
- Platform improvement — analysing aggregated usage data to improve navigation, performance, and content relevance.
We do not use your personal data to build advertising profiles, sell to third-party marketers, or make automated decisions that affect your account without human review.
3. Cookies and Tracking
jdplus uses the following types of cookies on the platform:
- Essential cookies — required for core functions such as keeping you logged in and securing your session. These cannot be disabled without breaking platform functionality.
- Preference cookies — store your display settings and preferred sections so you do not need to reconfigure them on each visit.
- Analytics cookies — collect anonymised data about page load times, navigation paths, and error rates. This data is processed in aggregate and is not tied to individual user identity for marketing purposes.
Most modern browsers allow you to view, manage, or delete cookies through their settings menus. Disabling essential cookies will prevent certain platform features from working correctly. We do not use cross-site tracking cookies or sell cookie data to advertising networks.
4. Data Storage, Security, and Third Parties
Storage and Retention
Personal data collected by jdplus is stored on secured servers. We retain account information for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for the resolution of disputes. Transaction records are retained in accordance with Philippine financial record-keeping requirements.
Security Measures
We apply industry-standard security practices including encrypted data transmission (HTTPS), access controls limiting which personnel can view personal data, and regular security reviews. While no system is completely immune to risk, we take reasonable and proportionate steps to protect your information from unauthorised access, alteration, or disclosure.
Sharing With Third Parties
jdplus does not sell or rent personal data to third parties. We share data only in the following limited circumstances:
- Payment processors — GCash, Maya, and banking partners receive only the transaction reference data needed to process your deposit or withdrawal.
- Legal obligations — we may disclose information to Philippine government authorities or regulators when required by law or valid legal process.
- Platform service providers — technical partners who assist with hosting or security are contractually required to handle data only as instructed and not for their own purposes.
5. Your Rights, Minor Protection, and Policy Updates
Your Data Rights
As a registered user of jdplus, you have the right to:
- Access — request a summary of the personal data we hold on your account.
- Correction — ask us to correct inaccurate or outdated information linked to your account.
- Deletion — request deletion of your account and associated personal data, subject to any legal retention obligations.
- Restriction — ask us to limit how we process your data in certain circumstances while a dispute or correction request is being handled.
To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Request" and your registered email address. We aim to respond within a reasonable timeframe.
Protection of Minors
jdplus does not knowingly collect personal data from persons under 18 years of age. Registration requires a verified Philippine mobile number and date of birth confirmation. If we become aware that a minor has registered, the account will be closed and associated data deleted promptly. Parents or guardians who believe a minor has created an account should contact [email protected] immediately.
Changes to This Policy
jdplus may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through the platform or by email to your registered address. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of jdplus after any update constitutes your acceptance of the revised policy. For general platform questions, visit the FAQ page. You can also review the Terms and Conditions for the full account usage rules.
Questions About Your Data?
If you have questions about how jdplus handles your information, or if you want to make a data access or deletion request, our support team is ready to help.